Statue Cruises – Contact Center
Free
Welcome to Statue Cruises! Download the Statue Cruises Compass manual and phone scripts below, then proceed to the course.
Course Features
- Lectures 24
- Quizzes 6
- Duration 50 hours
- Skill level All levels
- Language English
- Students 29
- Certificate Yes
- Assessments Self
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Who's Who and Contact Information
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Product Support Websites
Helpful Websites for all information surrounding Statue Cruises ***Please ensure you click on all links under each lesson
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Statue Cruises Policies
***Please ensure you click on all links under each lesson
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Boarding Locations, Directions, etc.
***Please ensure you click on all links under each lesson
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Traveling from Landmarks, Hotels and Airports
***Please ensure you click on all links under each lesson
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Ticket Types
***Please ensure you click on all links under each lesson
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9/11 Tickets
***Please ensure you click on all links under each lesson
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Booking and Altering Reservations in Compass
***Please ensure you click on all links under each lesson
- Compass How To
- Getting Started & Booking New Tickets
- Looking up Existing Tickets
- Rescheduling
- Changing Ports
- Adding Tickets to an Existing Order
- Re-sending Tickets by Email or Text; Sending a Map; Sending a Receipt
- Adding Enhancements to an Existing Order
- Partial Refunds: Cancelling one or more tickets from an existing order
- Cancelling a Reservation
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Statue Cruises FAQs
***Please ensure you click on all links under each lesson
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Final Test