-
OTA
Online Travel Agency
5-
General InformationLecture1.1
-
Booking an OTALecture1.2
-
AccountsLecture1.3
-
Email TemplatesLecture1.4
-
OTA Quiz 3 questionsQuiz1.1
-
-
Cancellations
3-
How ToLecture2.1
-
Email/Text TemplatesLecture2.2
-
Call Em AllLecture2.3
-
-
Social Reviews
Respond directly to online reviews from guests
6-
Review TrackersLecture3.1
-
YelpLecture3.2
-
Trip AdvisorLecture3.3
-
Social StudioLecture3.4
-
Yelp LeadsLecture3.5
-
Social Reviews Quiz 3 questionsQuiz3.1
-
-
Zendesk
10-
IntroductionLecture4.1
-
DashboardLecture4.2
-
ViewsLecture4.3
-
Creating a TicketLecture4.4
-
Comments and MacrosLecture4.5
-
Updating and Solving TicketsLecture4.6
-
TriggersLecture4.7
-
AutomationsLecture4.8
-
SatisfactionLecture4.9
-
Zendesk Quiz 6 questionsQuiz4.1
-
-
Omnichannel
2-
Agent GuideLecture5.1
-
Manager GuideLecture5.2
-
-
Single Pax
Contacting reservations that only have 1 guest
2-
Single PaxLecture6.1
-
TemplatesLecture6.2
-
-
Privacy
0No items in this section
