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Courses

Dan

Boston Harbor Cruises

Dan
(0 review)
0
student
0
Free

Welcome to Boston Harbor Cruises! In this course you will learn the ins and outs of “BHC” so that you are ready and able...

Free

Sales Supervisor Training

(0 review)
1
student
0
Free

Welcome to the Team! Today we will go over some training with our current software and some best practices of being a Supervisor. Agenda...

Free
Dan

Statue Cruises – Contact Center

Dan
(0 review)
29
students
0
Free

Welcome to Statue Cruises!  Download the Statue Cruises Compass manual and phone scripts below, then proceed to the course. Statue Cruises Phone Scripts –...

Free

Guest Care

(0 review)
1
student
0
Free

Free

International Steamboat and Victory Academy – Travel Agent Certification Program

(0 review)
31
students
0
Free

Become a Certified Agent! Whether you are a new agent looking to establish a foundation of knowledge about our brands and cruises (part of...

Free

Salesforce & Talkdesk

(0 review)
0
student
0
Free

Overview: 1. Ability to make direct calls from one system 2 .Log incoming & outbound phone calls 3.Voicemails & Missed alerts within seconds into...

Free

New Hire Orientation at Niagara Cruises

(0 review)
0
student
0
Free

This will be the intro section for the Niagara Cruises New Hire Orientation.

Free
Dan

Alcatraz Training

Dan
(0 review)
33
students
0
Free

In this course we will learn the ins and outs of Alcatraz Cruises.  The training will be a self guided course.  Please make sure...

Free

Salesforce Inbox

(0 review)
3
students
0
Free

This course is an overview of Salesforce Inobx and it’s basic features and functionalities. For questions and technical support, please contact [email protected] What you’ll...

Free
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