Courses
Boston Harbor Cruises
Welcome to Boston Harbor Cruises! In this course you will learn the ins and outs of “BHC” so that you are ready and able...
Sales Supervisor Training
Welcome to the Team! Today we will go over some training with our current software and some best practices of being a Supervisor. Agenda...
Statue Cruises – Contact Center
Welcome to Statue Cruises! Download the Statue Cruises Compass manual and phone scripts below, then proceed to the course. Statue Cruises Phone Scripts –...
International Steamboat and Victory Academy – Travel Agent Certification Program
Become a Certified Agent! Whether you are a new agent looking to establish a foundation of knowledge about our brands and cruises (part of...
Salesforce & Talkdesk
Overview: 1. Ability to make direct calls from one system 2 .Log incoming & outbound phone calls 3.Voicemails & Missed alerts within seconds into...
New Hire Orientation at Niagara Cruises
This will be the intro section for the Niagara Cruises New Hire Orientation.
Alcatraz Training
In this course we will learn the ins and outs of Alcatraz Cruises. The training will be a self guided course. Please make sure...
Salesforce Inbox
This course is an overview of Salesforce Inobx and it’s basic features and functionalities. For questions and technical support, please contact [email protected] What you’ll...